1. Product purchased from our online store mylingerieby.com can be returned within 14 days of its receipt, pursuant to Art. 55, para. 1 of the '' Law on consumer protection '' (CPA)
1.1 The returned product must be flawless presentation - complete package with all available labels, not used, no spices in it, not washed, not ironed.
Before taking back the product, please contact us via the contact form. The delivery fee are for the customer. The amount for the returned product has to be paid by bank transfer. The amount of the value of the ordered items (excluding the amount you paid for the delivery upon receipt of your order) will be paid within a period not later than 30 days in the bank account you provided us
Cases, in which you are not allowed to return product:
- If you do not have all the instructions in item 1.1
- If you return a product / s with payment via delivery
2.1 Product purchased from online store mylingerieby.com can be replaced within 14 days after receipt. Product must be in complete package with all available labels, not used, no spices in it.
Sorry, we can not replace or refund for the bottom of the underwear and swimwear